Privacy Policy

Effective Date: January 25, 2026 Last Updated: January 25, 2026

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Welcome to Poodlemart (the "Website/App"), a brand owned and operated by Vohra Dominion Pvt Ltd ("Company", "We", "Us", or "Our"). We value your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act (DPDPA) of India.

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1. Information We Collect

We collect information to provide a better shopping experience for your pets.

Identifiable Information: Name, email address, phone number, and shipping/billing address.

Technical Data: IP address, browser type, and device information collected via cookies to optimize site performance.

Pet Profiles: Information you voluntarily provide about your pets (breed, age, preferences).

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2. How We Use Your Data

Your data is processed only for "specified purposes" as per Indian law:

To send personalized offers and newsletters (only with your explicit consent).

To comply with legal obligations and prevent fraudulent transactions.

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3. Consent and Your Rights

Right to Access: Request a summary of the personal data we hold about you.

Right to Correction: Update or correct any inaccurate or incomplete data.

Right to Erasure: Request the deletion of your data when it is no longer necessary for the purpose it was collected.

Right to Withdraw Consent: You may withdraw your consent for marketing or data processing at any time through your account settings.

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4. Data Sharing and Third Parties

We do not sell your data. We only share information with "Data Processors" who assist in our operations:

Logistics Partners: To deliver your pet supplies.

Cloud Services: For secure data storage and website hosting. All third parties are contractually bound to maintain the same level of data protection as Vohra Dominion Pvt Ltd.

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5. Grievance Redressal

Grievance Officer: Rishi Arora Company: Vohra Dominion Pvt Ltd Address: B-368 Meera Bagh, Paschim Vihar, Delhi - 110063, India. Email: support@poodlemart.com